Shipping policy

Free Shipping Within the Contiguous United States

TrekPower offers free standard shipping on all orders delivered within the contiguous United States.

We currently do not ship to: Alaska, Hawaii, Puerto Rico, U.S. territories, APO/FPO addresses, or international destinations.

Order Processing

Most in-stock orders are processed within 1–2 business days after payment has been successfully received.

Our warehouse does not process or dispatch orders on weekends or U.S. public holidays. Orders placed during these periods will begin processing on the next business day.

Shipping Carriers

Orders are shipped via UPS, USPS, or FedEx, depending on the destination, package size, and available delivery service.

The carrier is selected automatically to provide the most efficient delivery option.

Transit and Estimated Delivery Time

After an order has been dispatched, transit normally takes approximately 2–8 business days, depending on the destination.

The total estimated delivery time, including order processing and carrier transit, is approximately 3–10 business days.

Delivery times are estimates and may be affected by weather conditions, carrier delays, incorrect or incomplete shipping information and other circumstances beyond our reasonable control.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information.

You can use the tracking number to monitor your shipment’s delivery status.

Shipping Address

Please review your shipping address carefully before placing your order.

TrekPower is not responsible for delays, failed deliveries, or additional shipping charges resulting from an incorrect or incomplete shipping address supplied by the customer.

If you notice an address error after placing an order, please contact us as soon as possible. We cannot guarantee that the address can be changed after the order has entered processing or been dispatched.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us as soon as possible.

Our customer support team will work with you and the shipping carrier to investigate and help resolve the issue. Photographs or other supporting information may be required for damaged-package claims.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: trekpowerusa@gmail.com