Shipping policy
Shipping Policy
Free Shipping
At TrekPower, we offer FREE standard shipping on all orders within the contiguous United States.
Currently, we do not ship to:
- Alaska
- Hawaii
- Puerto Rico
- U.S. Virgin Islands
- Guam
- Other U.S. Territories
- APO/FPO addresses
- International destinations
Order Processing
Most in-stock orders are processed within 1–2 business days after payment has been successfully received.
Orders placed on weekends or U.S. public holidays will be processed on the next business day.
Shipping Carriers
Depending on the destination and package size, orders are shipped via one of the following carriers:
- UPS
- USPS
- FedEx
The shipping carrier is automatically selected to provide the most efficient delivery service.
Estimated Delivery Time
Estimated delivery time is:
3–10 business days
Please note that delivery times are estimates and may vary due to:
- Weather conditions
- Carrier delays
- Peak holiday seasons
- Other circumstances beyond our control
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
You can use the tracking number to monitor the status of your shipment.
Shipping Address
Please make sure your shipping address is accurate before placing your order.
TrekPower is not responsible for delays or additional shipping charges resulting from incorrect or incomplete shipping addresses.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us as soon as possible.
Our customer support team will work with the shipping carrier to help resolve the issue.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: trekpowerusa@gmail.com